6 Ways to Thrash and Burn Your Blind Spots

Confession – This problem of mine has been improved over time but it is my kryptonite.

Ever offended someone unknowingly and responded by saying, “But I didn’t mean it that way”.  If so, read on.

Fortunately for me, I’ve worked for some great managers that would not tolerate such an insufficient response.  They know that perception is reality and if you offend someone, your intentions are dwarfed by your result.  If you are in sales, you cannot afford to miss this lesson.

Listen to how others react to you.  This might be overt like in a verbal way.  Or it might be subtle, as in people just clam up on you.  Notice this.  Most people won’t give you an explanation when it’s unpleasant.  Only those who truly care about you will give you that chance, and even many of them won’t even risk offending you back.

Don’t Justify what your intent was.  It doesn’t matter once you’ve offended someone.  All that matters is their feelings, not your unpolished intent.  Once you’ve offended someone, the only response is, “I’m sorry.”

Own it.  Take personal responsibility for everything that comes from you, all words and all actions.  There’s simply no alternative if you wish for the respect and trust of others.

Get outside yourself and try as best as you can to see it from their perspective.  Some people can do this.  Many cannot.  Work on it.  Begin with awareness.

Consider the source.  If someone tells you something and it seems they might be wrong, ask yourself about that person.  Have they accomplished things that evade you?  More friends?  Better career?  Parenting success?  If yes, their wisdom is your freebie so take it.

Be gracious.  Accept all compliments with grace.  Suppress the urge to neutralize the gift of a compliment.  Don’t deny others’ joy in giving them to you.

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About Melanie M. Morris
Broker of Trust and Authenticity I'm really a sales executive, but I'd rather identify with these ideals rather than to simply say...I'm a seller.

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