Impregnable Sales Confidence

“If I don’t have it, you don’t want it.”  This was spoken by a fellow attendee at the eWomen’s Network meeting today. 

Isn’t that terrific to be so sure of your product offering to say, if I don’t have it, you don’t want it.  Man that’s powerful.

There are a lot of ways to respond to a customer that says they want a lower price, a different grade, or somehow they seek something that you know to be inferior to what you provide.  You have a choice.  You can match price, but that’s no sign of customer loyalty to you.  They just want the lowest price regardless of provider.   They can say they are willing to settle for a lesser grade of product, and you could walk away in frustration that this customer doesn’t appreciate what you offer.

Or you could start selling.  That what begins when you hear the word no from your customer.

We should all aspire to be as sure of ourselves and the value of the products and services we represent so we can say, if I don’t have it, you don’t want it.


About Melanie M. Morris
Broker of Trust and Authenticity I'm really a sales executive, but I'd rather identify with these ideals rather than to simply say...I'm a seller.

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